We help organizations build productive relationships with customers, partners, suppliers and stakeholders.  We’re particularly effective in collaborative (multi-party) environments where individual interest must be balanced for collective success and relationships must be ‘continuously contemporary’ – always evolving and always delivering value. 

Sometimes we’re brought in at the beginning to ensure that agreements start off right.  Other times we’re brought in later to stabilize or develop relationships that are not delivering ongoing mutual benefit.  In all instances, we focus on establishing value as quickly as possible, and then maintaining it for all parties. 

We are experienced guides who recognize every journey is unique – that the journey shapes our understanding of what can be achieved.  We have a passion for the potential and a commitment to delivering our clients to their chosen destination.

Your Guide

We Are Trailblazers, Here to Guide You to Your Objective – And Onward

We have walked in your shoes on journeys similar to yours.  And having blazed trails and pioneered an industry, we know the right way to get there.

It’s not about showing you the way; it’s about navigating with you.  We see your vision and we get you there using our experience as a map.  It’s our job, our passion, to guide you to success no matter how uncharted or treacherous the terrain may be.  The victory for us is ongoing relationships. The victory for you is credibility with customers, partners, suppliers and stakeholders.

YOUR GUIDES SHARE:

icon-lighthouse Common purpose to make information technology sourcing better.

icon-trophy Experience with both failed and successful IT transformation programs.

icon-lightbulb Ability to provide strategic insight for executives and specific tactics for operational staff.

Your Journey

The Journey is the Strategy

Although our experience can be applied in almost any business area, our core expertise is technology.  From budgets and procurement processes, to technology and business models, to transitions and transformations. – we understand how technology affects the entire organization and the challenges it creates.  We know those challenges will never go away, but we also know how to navigate the full, complex lifecycle of information technology.  Your journey is more than a solution.  It will continuously foster improvement and innovation with a team of guides who are ready to ‘roll up their sleeves’ and stay with you … every step of the way.

icon-key EMBARKING WITH TRUST
Trust is the first—and most important—step on your journey. We approach this step by engaging your stakeholders, sharing facts and communicating with conviction.

icon-thumb ARRIVING WITH A RELATIONSHIP
We pride ourselves on delivering lasting outcomes, which is the result of our belief that strong relationships survive transitions, careers and lifetimes. Once we reach your destination, we stay with you as long as we are needed to help facilitate and foster the new way your organization’s relationships are managed. Your next journey is about to begin, and we are only successful if you are.

Your Itinerary

There’s No Summit Without the Climb

You can see the top of the mountain — the change your organization needs.  But to get there you must:  help others see the summit, traverse complicated territory, and bring a team along with you.  Change is difficult.  But planned carefully, the journey to a future state becomes the strategy.

Our full suite of change management and outsourcing advisory services will help you create the map that leads you to your destination.

The start of any journey must include a facts-based plan. With a business and technology environment that is constantly evolving, an assessment of where you are, where you want to go and the obstacles (or opportunities) that stand in your way is an important step of the journey. From mapping out your goals to arriving at your destination, our assessment process ensures you stay on the right path to victory.

  • Alignment: goals, constraints, stakeholders
  • Situational Assessment: services, volumes, quality
  • Cost and Contract Analysis: market cost, pricing structure, terms
  • Assessment Report: findings, SWOT analysis, gap identification
  • Marketplace Options: provider capabilities, market offerings
  • Sourcing Options: contractual, procurement process
  • Governance and Organization: models, staffing impact
  • Customer Impact Analysis: scenario modeling, investment re-use
  • Recommended Sourcing Approach: options, benefits, risks

New business relationships require change.  Stakeholders must accept this need to change, team members must understand the vision, and morale must be maintained.  Managing change is something we do well and we can help you understand your readiness to embark on a change program.  Whether you want to renegotiate existing contracts or rebuild your entire business model, Integris Applied will help you (and your stakeholders) form a common understanding of the journey and the steps that must be taken to accomplish it.

  • Business and Financial Structure aligns change initiatives with business needs.
  • Enterprise Readiness ensures willingness to change among stakeholders and leadership.
  • Platform Maturity creates a delivery platform capable of implementing change.
  • Organizational Readiness establishes a clear agenda, execution team and internal support.

Integris Applier’s core DNA is outsourcing advisory services.  We understand that modern enterprises must adapt quickly and that means integrating legacy systems, as-a-service offerings and outsourced providers in a way that preserves the ability to manage services.  We help organizations build dynamic management platforms that evolve with the market and changing customer demands.

Integris Applied has helped its clients build these platforms based on the following principles:

  • Business unit (end-user) interface is standardized.
  • Governance efficiencies are optimized.
  • Service providers plug-and-play into a set of processes.
  • Cooperation between providers is the result of shared SLAs and OLAs.
  • Replacement of service providers becomes less disruptive.

We do this by walking with you down the path that we ultimately recommend. Our full suite of outsourcing advisory services includes:

  • Business case development
  • Pricing analysis and comparison
  • Stakeholder management
  • RFP development
  • Bid assessment facilitation
  • Negotiation strategy
  • Terms and conditions strategy
  • Transition support

Organizations today can buy a huge range of ‘non-core’ products and services, allowing them to focus on their own core offerings without distraction.  There is more choice and better transparency than at any time in history.  But the downside is that organizational eco-systems are increasingly complex and this is placing pressure on traditional sourcing models.

This change in how organizations buy and consume from third parties must be accompanied by a change in how relationships are managed.  Poor governance leaves organizations open to risk, and if it atrophies it may no longer be able to support the business outcomes it was intended to produce.  In those kind of environments, relationships with clients, stakeholders and partners can rapidly deteriorate.

We believe that organizations must view their governance as part of a management platform that adapts to changing market offerings and shifting customer needs.  Our approach provides the focus that governance needs without treating it as a special science.  We believe in keeping it simple – engaging the entire enterprise and creating the forums that allow all parties to engage in the health of the delivery platform.  Our services include:

  • Governance Assessment
  • Organizational Readiness Assessment
  • Governance Framework Strategy
  • Stakeholder Management Strategy

For public sector clients, Integris Applied can provide services via standard Deliverables Based IT Services (DBITS) agreements such as that provided by the Texas Department of Information Resources.