Decision making

Data Collection: The Foundation of Fact-Based Decision Making

One key element in the preparation of any request for proposal (RFP) for outsourced services is the collection of data: both service volumes and financial data.  This information will provide the foundation of the proposals prepared by the service providers ...
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Tim Ryckman

Levers to Optimize the Sourcing Business Case

Numerous factors influence the financial business case of any information technology outsourcing (ITO) initiative, including general market conditions, competition, and service provider strategies and motivations.  While those are all very real inputs to the economics of a transaction, a firm ...
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