Lynn McNeal

Strategic Practitioner
A man wearing glasses, a dark suit, a white and blue striped shirt, and a red patterned tie, smiling against a plain gray background.

Lynn is an accomplished IT professional with 25 years of advisory experience and 30 years of domestic and international outsourcing experience. He advises clients on all aspects of sourcing including assessments, deal structuring, negotiations, sourcing management, organization alignment and relationship repair—with special attention to multi-sourcing environments. Lynn understands that every organization is complex and unique, and that sourcing strategies must align with specific client needs.

Prior to his consulting career, Lynn spent 20 years delivering outsourcing services with Electronic Data Systems (EDS). He held multiple senior management positions within the US and Europe, responsible for client relationships, service delivery, operations, sales support and a large variety of projects.

Representative Engagements

  • Led a combined European and Latin American team with representatives from 16 countries to develop consistent requirements simultaneously in English and Spanish for parallel infrastructure outsourcing in Latin America and Europe.
  • Supported the Commonwealth of Virginia’s successful multi-year initiative to transform its monolithic infrastructure outsourcing into a Multi Supplier Integration (MSI) model with multiple Best-of-Breed suppliers resulting in $110 million dollars of savings.
  • Guided a Latin American food company renegotiation for $160 million dollar outsourcing contracts then aided their expansion via acquisition into the North American market

Education

  • Oregon State University, BA in General Sciences
  • Thunderbird School of Global Management, Arizona State University, Master of International Management

Certifications and Professional Associations

  • Kaizen Institute (Green Belt Certification) – 2017
  • ITIL 4 Foundation Certificate in IT Service Management – 2019
  • Lynn speaks English, French and Spanish

Articles and Publications

Article / Expert Opinion
April 28, 2014

Outsourcing Management – The Basics Count

The IT outsourcing industry has lots of advice available about optimum management models, tools, methods, and processes.  With the growth of multi-supplier outsourcing and cloud-based…

Article / Expert Opinion
April 27, 2014

The contract is not “King” in outsourcing

The outsourcing industry has traditionally focused resources on bidding and negotiating strong contracts.  But once a deal is complete, buyers often put less emphasis and…

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