Expert Opinion: Better Solution Documents

Today’s highly complex multi-supplier technology solutions are predicated on sophisticated contract models that protect the interests of all parties.  Contract negotiations are typically approached from an “outcomes-based” perspective, and focus on clarifying exactly what the solution will provide.  But, there’s one contract element that (often) isn’t given the attention that it should – the solution definition.

At Integris Applied we typically find three issues with solution documents:

  • Only included as an appendix or addendum.
  • Developed exclusively by the service provider.
  • Constructed as restatements of client requirements.

Read the full paper here.