Software Lists in Service Agreements - blog

Software Lists in Service Agreements – blog

Technology services agreements are complex documents and require significant detail in a number of areas. One integral component of any technology services agreement is software, which is being provided as part of, and which is being used in the delivery ...
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deal

World Class Functional Requirements – blog

When looking to purchase technology services, an RFP is typically the first step in the development of a long term, mutually beneficial relationship. Developing an RFP requires much thought. Contract frameworks, project scope, timelines, budget, and performance benchmarks are just ...
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HBR

23 Years Later (outsourcing then and now) – blog

Occasionally, Harvard Business Review re-publishes a ‘classic’ article. These are always interesting and, provide a revealing window into leading business thinking at a particular point in time. One such article is “IT Outsourcing: Maximize Flexibility and Control“ written by Mary ...
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change

Culture of Change – blog

Change is never easy.  Baseball legend Ted Williams refused to hit to the opposite field.  My dad still uses an aol.com email account.  And how can we forget the likes of Kodak, Radio Shack and Circuit City.  Well, easily but ...
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The Deflationary Impact of Outsourcing

The Deflationary Impact of Outsourcing

I recently re-read an old book that’s been lying around the office for more than a decade. It’s a little out of date, and contains a few factual errors, but Chris Farrell’s “Deflation: What Happens When Prices Fall” is an ...
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