Elements of
Outsourcing Success

The best outsourcing agreements are durable, flexible and “continuously contemporary”.  They deliver value throughout the entire life of the agreement, and beyond. 

Partial Contract

Technology services contracts typically contain partial termination rights allowing the client to terminate portions of the services for strategic realignment.

Better Solution Documents

Today’s highly complex multi-supplier technology solutions are predicated on sophisticated contract models that protect the interests of all parties.

Fostering Innovation &
Collaboration in Public
Sector Procurement

Yes, it’s possible. Sourcing IT services in the public sector presents a unique set of challenges.

Dispelling the Myths
Around MSI

In Gartner’s “Hype Cycle for IT Infrastructure and Outsourcing Services, 2013”, MSI or SIAM is described as sliding into the Trough of Disillusionment. By Gartner’s definitions, that means “because the technology does not live up to its overinflated expectations, it rapidly becomes unfashionable.

Are your IT Contracts as Resilient
as your IT Services?

Location-based services have become so pervasive that consumers take them for granted. Yet emergency services in the USA are often unable to detect the precise location of an individual calling from a mobile phone – a technology gap that risks lives.