Mark is a seasoned senior consultant with over 25 years of IT experience, including several big-budget initiatives such as the fourth largest umbrella health and human services state agency in the nation (with an annual $3 billion budget supported by $200 million of IT services) and an infrastructure deployment for the country’s fifth largest public level 1 trauma center (resulting in the surrounding community benefiting from more than $100 million of outreach services). At Integris Applied, he has been a key resource for helping mold the successful shared services strategies with the State of Georgia.

Specialty areas include business process re-engineering and outsourcing, IT infrastructure, networking, cloud services, datacenter assessments, data management, IT lifecycle management, enterprise technology strategy, program and project management, public and private partnerships.

Prior to his advisory role with Integris Applied, Mark has worked as a consultant for a global information technology firm as well as several large providers of telecommunications services, network infrastructure, advanced technologies, audio-visual, data center, and building technology solutions.

Representative Engagements

  • Represented client in establishing and evolving a shared IT services platform with multiple providers and integrators supporting multiple public sector agencies. Built master services agreements, flexible contracting, and agency engagement models.
  • Led contact center re-sourcing strategy for a public sector IT agency, disentangling a large single-sourced arrangement and replacing it with a menu of providers.  Project created choice for the customers, and competitiveness amongst the providers.
  • Integrated project management and engineering management tools at an IT service provider to improve their delivery processes and create new sales opportunities.

Education and Credentials

  • DeVry Institute of Technology, Electronic Engineering Technology 1984
  • Kaizen Facilitator, MSI Certified Kaizen Facilitator – 2019
  • ITIL 4 Foundation Certificate in IT Service Management – 2019

Mark Gallagher’s profile on LinkedIn