I came across a fascinating project the other day, The Crowbar. Ruben van der Vleuten and Bob Spikman, two entrepreneurs in the Netherlands, are approaching the problem of inner city litter in a completely unique way – using crows as a clean-up crew. Their approach encourages the birds to recognize and pick up cigarette filters, take them to a special trash can/feeding station, and deposit them there in return for a small item of food. Similarly, in the Southwest Florida community that I call home, I heard about a similar program to enlist great-tailed grackles to clean beaches of small trash items in return for treats.
The success of these projects remains to be seen but the ‘out-of-the-box’ problem solving employed is assured. The idea of harnessing the (famous) intelligence of these birds to deal with a perennial inner-city issue is impressively innovative. And there’s a useful lesson to be learnt – always explore other options because there’s rarely just one possible solution.
What I find particularly exciting about The Crowbar, is how van der Vleuten and Spikman have used technology not to solve the problem directly, but to enable a solution. That’s how some of the most successful organisations use technology. Uber enables transportation from point A to point B, Airbnb enables unused living space, Netflix enables on-demand entertainment … and The Crowbar enables urban litter control.

John is an outsourcing and shared services innovator focused on the effective and efficient management of both Information Technology and Business Process Outsourcing relationships.
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