
Tips for Technology Supplier Transitions – blog
Sooner or later, every organization that purchases technology (hardware, software and/or services) will be faced with the need to transition to a new supplier. No matter what the reason – better quality, stronger security, higher reliability, increased power, lower cost, ...
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Four Activities for Better RFX Outcomes – blog
Over the years I’ve put together scores of Requests for Proposals … and Requests for Solutions, Quotations, Tenders and Information. I’ve seen countless checklists, flowcharts and ‘cookbooks’, all designed to ease the process of soliciting bids from the open market ...
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Software Lists in Service Agreements
Technology services agreements are complex documents and require significant detail in a number of areas. One integral component of any technology services agreement is software, which is being provided as part of, and which is being used in the delivery ...
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World Class Functional Requirements – blog
When looking to purchase technology services, an RFP is typically the first step in the development of a long term, mutually beneficial relationship. Developing an RFP requires much thought. Contract frameworks, project scope, timelines, budget, and performance benchmarks are just ...
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23 Years Later (outsourcing then and now) – blog
Occasionally, Harvard Business Review re-publishes a ‘classic’ article. These are always interesting and, provide a revealing window into leading business thinking at a particular point in time. One such article is “IT Outsourcing: Maximize Flexibility and Control“ written by Mary ...
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