Sooner or later, every organization that purchases technology (hardware, software and/or services) will be faced with the need to transition to a new supplier. No matter what the reason – better quality, stronger security, higher reliability, increased power, lower cost, ...

Over the years I’ve put together scores of Requests for Proposals … and Requests for Solutions, Quotations, Tenders and Information. I’ve seen countless checklists, flowcharts and ‘cookbooks’, all designed to ease the process of soliciting bids from the open market ...

Technology services agreements are complex documents and require significant detail in a number of areas. One integral component of any technology services agreement is software, which is being provided as part of, and which is being used in the delivery ...

When looking to purchase technology services, an RFP is typically the first step in the development of a long term, mutually beneficial relationship. Developing an RFP requires much thought. Contract frameworks, project scope, timelines, budget, and performance benchmarks are just ...

Occasionally, Harvard Business Review re-publishes a ‘classic’ article. These are always interesting and, provide a revealing window into leading business thinking at a particular point in time. One such article is “IT Outsourcing: Maximize Flexibility and Control“ written by Mary ...