Topic: AI

ITIL in an Agile World?

With Agile, cloud, and DevOps everywhere, does ITIL still matter? A practitioner’s view of where service management fits in large, federated IT environments.

Article / White Paper / Expert Opinion

May 1, 2023

Digital Government – A Briefing for State Leaders

Citizens expect dealing with government to be as easy as tapping to pay for coffee. A short primer for state leaders on what digital government is and how to begin.

Article / Expert Opinion

August 19, 2020

Betting on the AI Business Case

or, How to create certainty when investing in leading edge technology The excitement and promise of artificial intelligence (AI) and robotic process automation (RPA) to…

Article

April 18, 2018

Management Consultants vs. Artificial Intelligence

Last month, The Economist published a special report on AI technology in the workplace. One article (“AI providers will increasingly compete with management consultancies”) reported…

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