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November 15, 2025

Finding Near-Term Savings in IT: Practical Offerings for CIOs

Facing budget cuts, or asked to do more with the same? Short, focused assessments can uncover practical savings now, without waiting for a long-term strategy.
Article
August 29, 2025

The Joy and Pain of Accountability: IT Services Chargeback

Chargeback puts IT costs where they belong and shares responsibility with customers, but only if it is granular enough to change behavior. What works, and what hurts.
Article
August 18, 2025

Transparency is Effectiveness: Five Reasons to Communicate Budgetary Guidance in RFPs

Should you share current costs or a budget in an IT services RFP? Five reasons clear financial guidance leads to better proposals and better outcomes.
Article
November 13, 2024

Effective Chargeback Processes: Powered by Service Request and Asset Management

Frustrations with IT services chargeback are a real problem. But they could just be a symptom – other underlying processes may be the actual problem.
Article
December 18, 2020

State IT Leaders Face Greater Demands and Lower Budgets

Demands on state IT keep rising while budgets are constrained. Analyzing spend and consumption, then renegotiating key contracts, can help state IT leaders close the gap.
Article / White Paper / Expert Opinion
October 9, 2020

Best Practices in Procuring Public Sector IT Sourcing Advisory Services

Hiring a sourcing advisor for a public sector IT procurement? Guidance and real example proposals for scoping and buying this specialist expertise.
Article / Expert Opinion
August 19, 2020

Betting on the AI Business Case

or, How to create certainty when investing in leading edge technology The excitement and promise of artificial intelligence (AI) and robotic process automation (RPA) to…
Article / White Paper / Expert Opinion
June 29, 2020

MATURING COST CAPTURE & CURRENCY: A working example of IT financial management maturity

As IT organizations evolve, the finance function must do so as well.  The finance organization must transform from a reporting function to the role of…
Article / White Paper / Expert Opinion
April 23, 2020

IT Financial Management Maturity Model

The role of the CIO and influence of IT organizations have changed radically in the last ten years.  In the private sector, CIOs are part…
Article
April 15, 2020

IT Financial Management for Government

Governments are embracing the “new” way of managing technology, buying platforms and as-a-service models to meet citizen expectations.  With this shift from buying things to…

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