Topic: Management

Digital Government – A Briefing for State Leaders

Citizens expect dealing with government to be as easy as tapping to pay for coffee. A short primer for state leaders on what digital government is and how to begin.

Article / White Paper / Expert Opinion

September 9, 2020

White Paper: Achieving Value with ITIL® 4

ITIL®1 has long been the go-to service management framework for IT organizations, but is it still relevant? The last release – dubbed “ITIL 4” –…

Article

October 22, 2019

Contracts as a Management Framework

Contracts are an essential part of any business relationship, but they are often structured and managed poorly. In this episode, Geof Master explains the importance…

Article

September 20, 2019

Transparency as a Driver of Success

Play #7 is all about transparency. When you invest in disciplined and transparent documentation of services and outcomes, your teams are better aligned and equipped…

Article

September 6, 2019

The Market Test and Rebid Strategy – A Win for Innovation and Efficiency

In this episode, Randy Tucker introduces the Market Test and Rebid Strategy introduced by Integris Applied. This simple but effective framework has helped the State…

Article

August 14, 2019

The CIO Playbook – Focus on the Citizen

As technology leaders, it’s easy to get caught up in the complexities of the tools and the application of our resources during implementation. But that’s…

Article

July 31, 2019

Using Contracts to Align Teams

In this episode, Tim Ryckman introduces the Integris Applied approach to contracts, with a particular focus on shared service level agreements in a multi-supplier environment.…

Article

July 15, 2019

The CIO Playbook – Listening to the Stories of Others

Listening is one of the most underrated skills required of a great CIO. But if we consider the impact of empathy, communication, and translation have…

Article

July 1, 2019

The CIO Playbook – Using Financial Levers to Drive Change

The best people and ideas still need funding to make an impact. In this episode of the Integris Applied Thought Leadership Series, Chris Payne touches…