Focus on Customer is Paramount; CIOs Exert Greater Influence
It was bound to happen and has been happening for some time. Technology is no longer about the technology – it is about service to others, meeting consumer needs and improving outcomes. CIOs must be strategic, must understand customers and ...
The Shadow (IT) Knows…
Who knows what IT lurks in the hearts of the business units? The Shadow knows! "Shadow IT" refers to "IT systems and IT solutions built and used inside organizations without explicit organizational approval." That sounds bad. Costs, security, and standards may ...
Dean Johnson (NASCIO / GTA) on Cloud, “Plug-and-Play” Platform
At the mid-year NASCIO conference, held in Alexandria, VA, cloud and "as-a-service" were popular topics. In the following videos, Dean Johnson, Chief Operating Officer of the Georgia Technology Authority (GTA) talks about his current initiatives. Pay-As-You-Go Cloud Services Help Georgia Hold ...
CIO.com Outsourcing Trends to Watch for 2015
CIO.com just posted its 2015 trends to watch in outsourcing for 2015. Many of their findings align with Integris Applied's perspectives, including: "Outcomes Become the Name of the Game". Integris believes that services should be tailored toward business outcomes - ...
Outsourcing Management – The Basics Count
The IT outsourcing industry has lots of advice available about optimum management models, tools, methods, and processes. With the growth of multi-supplier outsourcing and cloud-based services, the marketplace continues to add new best practices. However, most companies still don’t manage ...
