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Articles by Tim Ryckman

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Article
November 15, 2025

Finding Near-Term Savings in IT: Practical Offerings for CIOs

Facing budget cuts, or asked to do more with the same? Short, focused assessments can uncover practical savings now, without waiting for a long-term strategy.
Article / White Paper / Expert Opinion
May 12, 2023

Demystifying Service Level Metrics

Practical advice on setting, reporting, and communicating metrics that matter.
Article / White Paper / Expert Opinion
May 1, 2023

Digital Government – A Briefing for State Leaders

Citizens expect dealing with government to be as easy as tapping to pay for coffee. A short primer for state leaders on what digital government is and how to begin.
Article
December 18, 2020

State IT Leaders Face Greater Demands and Lower Budgets

Demands on state IT keep rising while budgets are constrained. Analyzing spend and consumption, then renegotiating key contracts, can help state IT leaders close the gap.
Article
October 12, 2020

Are your IT Contracts as resilient as your IT Services?

Resilient IT services need resilient contracts. How to build flexibility into individual contracts and the wider sourcing program so both can absorb change.
Article / Expert Opinion
August 19, 2020

Betting on the AI Business Case

or, How to create certainty when investing in leading edge technology The excitement and promise of artificial intelligence (AI) and robotic process automation (RPA) to…
Article
July 31, 2019

Using Contracts to Align Teams

In this episode, Tim Ryckman introduces the Integris Applied approach to contracts, with a particular focus on shared service level agreements in a multi-supplier environment.…
Article
January 2, 2019

Choosing in Groups

I recently read an interesting book by Michael Munger called ‘Choosing in Groups‘.  Professor Munger is an economist, former chair of the Department of Political…
Article
May 28, 2015

The Shadow (IT) Knows…

Who knows what IT lurks in the hearts of the business units? The Shadow knows! “Shadow IT” refers to “IT systems and IT solutions built and…
Article
April 29, 2015

Dean Johnson (NASCIO / GTA) on Cloud, “Plug-and-Play” Platform

At the mid-year NASCIO conference, held in Alexandria, VA, cloud and “as-a-service” were popular topics.  In the following videos, Dean Johnson, Chief Operating Officer of…

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