Digital Government – A Briefing for State Leaders
As citizen expectations continue to rise in an ever-evolving digital landscape, governments often struggle to keep pace. We enjoy the convenience of tapping to pay for coffee, down...
White Paper: Achieving Value with ITIL® 4
ITIL®1 has long been the go-to service management framework for IT organizations, but is it still relevant?
The last release – dubbed “ITIL 4” – was intended to increase focus o...
Contracts as a Management Framework
Contracts are an essential part of any business relationship, but they are often structured and managed poorly. In this episode, Geof Master explains the importance of using contra...
Transparency as a Driver of Success
Play #7 is all about transparency. When you invest in disciplined and transparent documentation of services and outcomes, your teams are better aligned and equipped to focus on the...
The Market Test and Rebid Strategy – A Win for Innovation and Efficiency
In this episode, Randy Tucker introduces the Market Test and Rebid Strategy introduced by Integris Applied. This simple but effective framework has helped the State of Georgia inno...
The CIO Playbook – Focus on the Citizen
As technology leaders, it's easy to get caught up in the complexities of the tools and the application of our resources during implementation. But that's exactly why we need to bui...
Using Contracts to Align Teams
In this episode, Tim Ryckman introduces the Integris Applied approach to contracts, with a particular focus on shared service level agreements in a multi-supplier environment. Our ...
The CIO Playbook – Listening to the Stories of Others
Listening is one of the most underrated skills required of a great CIO. But if we consider the impact of empathy, communication, and translation have on our success on a project an...
The CIO Playbook – Using Financial Levers to Drive Change
The best people and ideas still need funding to make an impact. In this episode of the Integris Applied Thought Leadership Series, Chris Payne touches on a few of the ways CIOs can...
The CIO Playbook – The Four Forces of Government Change
The job of a CIO is complex, and focusing your energy on the most important activities is paramount. To that end, we've created a model that represents the factors we believe have ...
Four Forces and CIO Playbook Preview
Ever wish you had a roadmap that set out a clear path for you to operate as a technology leader? That's exactly what we set out to do, partnering with NASCIO on a research-based, p...
Five MSI Myths Overheard at Outsourcing World Summit 2019 – blog
A couple of weeks ago I attended the IAOP1 Outsourcing World Summit (OWS19) in Orlando. It was an excellent event that brought together a diverse cross-section of outsourcing prof...
Choosing in Groups
I recently read an interesting book by Michael Munger called ‘Choosing in Groups'. Professor Munger is an economist, former chair of the Department of Political Science at Duke Un...