ITIL in an Agile World?
Agile, low-code, no-code, generative AI, DevOps, SaaS, digital business… In a world where these words are common, what is the role of a central IT department and ITIL-based servic...
Digital Government – A Briefing for State Leaders
As citizen expectations continue to rise in an ever-evolving digital landscape, governments often struggle to keep pace. We enjoy the convenience of tapping to pay for coffee, down...
Betting on the AI Business Case
or, How to create certainty when investing in leading edge technology
The excitement and promise of artificial intelligence (AI) and robotic process automation (RPA) to reduce s...
Management Consultants vs. Artificial Intelligence
Last month, The Economist published a special report on AI technology in the workplace. One article ("AI providers will increasingly compete with management consultancies”) report...