Scopism – SIAM USA Webinar
Integris Applied is pleased to be working with Scopism to evolve and communicate the best practices of service integration and management (SIAM) in the US through a series of publi...
Using Contracts to Align Teams
In this episode, Tim Ryckman introduces the Integris Applied approach to contracts, with a particular focus on shared service level agreements in a multi-supplier environment. Our ...
Expert Opinion: Next Generation 9-1-1
Location-based services have become so pervasive that consumers take them for granted. Yet emergency services in the USA are often unable to detect the precise location of an indiv...
Continuously Contemporary Contracting
At a recent Wall Street Journal CIO Network meeting, Ben Fried, the Chief Information Officer at Google, sat with Nikki Waller to discuss the evolving role of the CIO. Edited exce...
Success Story: Texas Department of Information Resources
Integris Applied has a history of finding innovative solutions to seemingly intractable challenges. See how we helped the Texas Department of Information Resources in their quest ...
Expert Opinion: Elements of Outsourcing Success
The best outsourcing agreements are durable, flexible and "continuously contemporary". They deliver value throughout the entire life of the agreement, and beyond. Achieving this ...
Expert Opinion: Strategic (Partial) Contract Terminations
Technology services contracts invariably contain partial termination rights allowing the client to terminate portions of the services for strategic realignment. Sometimes, the dri...
Expert Opinion: Better Solution Documents
Today’s highly complex multi-supplier technology solutions are predicated on sophisticated contract models that protect the interests of all parties. Contract negotiations are typ...
Dispelling the Top 3 MSI Myths
As with any industry, the IT sourcing industry sees continuous change in what is considered “best practice” to achieve their business outcomes. From large-scale outsourcing, to in...
CIO.com Outsourcing Trends to Watch for 2015
CIO.com just posted its 2015 trends to watch in outsourcing for 2015.
Many of their findings align with Integris Applied's perspectives, including:
"Outcomes Become the Nam...
The contract is not “King” in outsourcing
The outsourcing industry has traditionally focused resources on bidding and negotiating strong contracts. But once a deal is complete, buyers often put less emphasis and minimal r...
Structuring IT Service Agreements – it may be time to upend some sacred cows
The Statement of Work (SOW) is at the heart of every outsourcing agreement. A good SOW will only cover the what and not the how. At least that has been the industry gospel until ...
Addressing Risk in Sourcing Relationships
It's difficult to make predictions, especially about the future.
Risk is a part of the deal that never relates to something good. The word itself is about the potential for "som...
CIO.com: How to Get Multiple IT Outsourcing Providers to Play Nice
"Why can't your IT service providers all just get along?"
Stephanie Overby addresses some of the focus areas to encourage service providers to operate more tightly in a multisou...
CIO.com: 9 Tips for How to Use Operating Level Agreements in Multisourcing
Operating Level Agreements (OLAs) are evolving from simple performance specifications to records of interdependence and shared accountabilities – something fundamentally new in the...
Multisourcing Service Integration: New Roles, New Rules, New Results
The move to a multisourcing environment has already happened. Now is the time to focus on integration to take advantage of its full potential.
Akin Gump and Sourcing Advisory Se...
Government Outsourcing: It’s the Same but Different
Every business has industry-unique requirements that must be attended to when contemplating a business process change as significant as outsourcing. State government is no differe...