As citizen expectations continue to rise in an ever-evolving digital landscape, governments often struggle to keep pace. We enjoy the convenience of tapping to pay for coffee, down...
The COVID-19 Pandemic has made clear the importance of IT service resiliency.
Technology organizations and their service providers had to absorb and respond quickly to the most ...
ITIL®1 has long been the go-to service management framework for IT organizations, but is it still relevant?
The last release – dubbed “ITIL 4” – was intended to increase focus o...
or, How to create certainty when investing in leading edge technology
The excitement and promise of artificial intelligence (AI) and robotic process automation (RPA) to reduce s...
As IT organizations evolve, the finance function must do so as well. The finance organization must transform from a reporting function to the role of strategic partner to technolo...
THE WOODLANDS, Texas, June 4, 2020 -- Integris Applied (www.integrisapplied.com) continues its partnership with the National Association of State CIOs (NASCIO) to evolve the role o...
The role of the CIO and influence of IT organizations have changed radically in the last ten years. In the private sector, CIOs are part of the corporate C-suite influencing strat...
Governments are embracing the “new” way of managing technology, buying platforms and as-a-service models to meet citizen expectations. With this shift from buying things to buying...
Contracts are an essential part of any business relationship, but they are often structured and managed poorly. In this episode, Geof Master explains the importance of using contra...
Play #7 is all about transparency. When you invest in disciplined and transparent documentation of services and outcomes, your teams are better aligned and equipped to focus on the...
In this episode, Randy Tucker introduces the Market Test and Rebid Strategy introduced by Integris Applied. This simple but effective framework has helped the State of Georgia inno...
As technology leaders, it's easy to get caught up in the complexities of the tools and the application of our resources during implementation. But that's exactly why we need to bui...
In this episode, Tim Ryckman introduces the Integris Applied approach to contracts, with a particular focus on shared service level agreements in a multi-supplier environment. Our ...
Listening is one of the most underrated skills required of a great CIO. But if we consider the impact of empathy, communication, and translation have on our success on a project an...
The best people and ideas still need funding to make an impact. In this episode of the Integris Applied Thought Leadership Series, Chris Payne touches on a few of the ways CIOs can...
The job of a CIO is complex, and focusing your energy on the most important activities is paramount. To that end, we've created a model that represents the factors we believe have ...
Integris Applied and The National Association of State Chief Information Officers (NASCIO) have released a fourth guide in a series on the topic of “multisourcing” and a new state ...
Integris Applied Managing Director Patrick Moore moderated a panel at the 2019 National Association of State CIOs Annual Conference National Harbor, MD. This pinnacle event for al...
Ever wish you had a roadmap that set out a clear path for you to operate as a technology leader? That's exactly what we set out to do, partnering with NASCIO on a research-based, p...
A couple of weeks ago I attended the IAOP1 Outsourcing World Summit (OWS19) in Orlando. It was an excellent event that brought together a diverse cross-section of outsourcing prof...
In partnership with Integris Applied, the National Association of State Chief Information Officers (NASCIO) released a third report in the series, “The State CIO Operating System: ...
Integris Applied has successfully renewed its Cyber Essentials security certification for a second year. Launched in 2014, Cyber Essentials is an initiative by the UK National Cyb...
The Georgia Technology Authority (GTA) has been recognized by the International Association of Outsourcing Professionals (IAOP) and will be the recipient of a Global Excellence in ...
I recently read an interesting book by Michael Munger called ‘Choosing in Groups'. Professor Munger is an economist, former chair of the Department of Political Science at Duke Un...
Sooner or later, every organization that purchases technology (hardware, software and/or services) will be faced with the need to transition to a new supplier. No matter what the r...
Over the years I’ve put together scores of Requests for Proposals … and Requests for Solutions, Quotations, Tenders and Information. I’ve seen countless checklists, flowcharts and ...
Technology services agreements are complex documents and require significant detail in a number of areas. One integral component of any technology services agreement is software, w...
When looking to purchase technology services, an RFP is typically the first step in the development of a long term, mutually beneficial relationship.
Developing an RFP requires ...
Occasionally, Harvard Business Review re-publishes a ‘classic’ article. These are always interesting and, provide a revealing window into leading business thinking at a particular ...
I recently re-read an old book that’s been lying around the office for more than a decade. It’s a little out of date, and contains a few factual errors, but Chris Farrell’s “Deflat...
Every time I read an article like this one describing the improvements government could find if only it were managed better, I am reminded of a quote from “The Untouchables.” Jim ...
A couple of weeks ago there was an interesting article in Forbes, “Yes, The GDPR Will Affect Your U.S.-Based Business.” It represents an important ‘heads up’ for US companies.
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In the last few months I have been on the conference circuit networking, learning and listening. In some cases (www.nascio.org) I am seeing old friends I have known since my days ...
At a recent Wall Street Journal CIO Network meeting, Ben Fried, the Chief Information Officer at Google, sat with Nikki Waller to discuss the evolving role of the CIO. Edited exce...