Case Study: Georgia Technology Authority
Since 2008, Integris Applied executives have been helping the Georgia Technology Authority (GTA) continually improve the State’s infrastructure. During that time, GTA has establis...
Case Study: Technology Enabled Business Transformation
Public and private organizations have developed new approaches to business transformation where enabling technology is often delivered by third parties. But the time required to e...
Case Study: Texas Department of Information Resources
When the Texas Department of Information Resources (DIR) first considered multisource service integration (MSI), it was more of a concept than a practical reality. It enlisted the...
Case Study: State Government The ‘Death’ of the Mainframe
Since the introduction of mid-range IT systems in the 1970’s the demise of the mainframe has been a popular topic of discussion. But to paraphrase Mark Twain, ‘rumors of its death...
The CIO OS: A Platform for Change
IT outsourcing continues to carry with it connotations of big deals, large suppliers and loss of managerial control. But a strategic IT sourcing strategy is a necessity for any en...
IA and Randy Tucker Nominated for Industry Leadership of the Year
Integris Applied is pleased to announce the nomination of Randy Tucker for StateScoop’s “Industry Leadership of the Year” award. This is a well-deserved accolade for his (and the ...
Navigating the Government IT Procurement Swamp
Former Maryland CIO David Garcia, recently opined on his experience with state government procurement. His experiences sound similar to those of so many who have worked within, an...
Focus on Customer is Paramount; CIOs Exert Greater Influence
It was bound to happen and has been happening for some time. Technology is no longer about the technology – it is about service to others, meeting consumer needs and improving out...
Geofrey Master, Leading Sourcing Attorney, Joins Integris Applied
Veteran sourcing attorney's experience and credibility create unique role as an advisor on sourcing agreements and service relationships.
The Woodlands, Texas (PRWEB) September ...
Dispelling the Top 3 MSI Myths
As with any industry, the IT sourcing industry sees continuous change in what is considered “best practice” to achieve their business outcomes. From large-scale outsourcing, to in...
Druitt Speaking at IAOP Luncheon
Les Druitt, Principal and Founder of Integris Applied, will be speaking at an IAOP luncheon in Atlanta on Wednesday, July 15.
Les will join Calvin Rhodes (CIO, State of Georgia)...
The Shadow (IT) Knows…
Who knows what IT lurks in the hearts of the business units? The Shadow knows!
"Shadow IT" refers to "IT systems and IT solutions built and used inside organizations without exp...
Dean Johnson (NASCIO / GTA) on Cloud, “Plug-and-Play” Platform
At the mid-year NASCIO conference, held in Alexandria, VA, cloud and "as-a-service" were popular topics. In the following videos, Dean Johnson, Chief Operating Officer of the Geor...
CIO.com Outsourcing Trends to Watch for 2015
CIO.com just posted its 2015 trends to watch in outsourcing for 2015.
Many of their findings align with Integris Applied's perspectives, including:
"Outcomes Become the Nam...
StateScoopTV Highlights Georgia Technology Authority’s Dean Johnson
Dean Johnson, Chief Operating Officer for the Georgia Technology Authority (GTA), was recently interviewed by StateScoopTV. Topics included innovation; how the existing IT outsour...
Fostering Innovation and Collaboration in Public Sector Procurement
Yes, it's possible.
Sourcing IT services in the public sector presents a unique set of challenges. Government entities often run defensive procurements, seeking to avoid protes...
Dispelling the Myths Around MSI – Myth 3: Service Integration is just another name for Service Management
Note: this three-part series has been posted as a complete white paper here.
The other postings are available here:
Myth 1: Introducing an Integrator Costs More
Myth 2: An ...
Texas Department of Information Resources Governance Model Honored by NASCIO
As enterprises in the public and private sector explore uses of new technologies to help citizens and customers, Integris Applied is proud to be helping states create governance an...
Integris Applied and Set Consulting Announce Strategic Partnership
Collaboration designed to help governments deliver services with greater agility and transparency
Integris Applied, a sourcing advisory firm, and Set Consulting, a strategic advis...
Outsourcing Management – The Basics Count
The IT outsourcing industry has lots of advice available about optimum management models, tools, methods, and processes. With the growth of multi-supplier outsourcing and cloud-ba...
The contract is not “King” in outsourcing
The outsourcing industry has traditionally focused resources on bidding and negotiating strong contracts. But once a deal is complete, buyers often put less emphasis and minimal r...
Dysfunction Across Functions – The need for coordination expertise
In his landmark 1975 book on software engineering, The Mythical Man Month, Fred Brooks (the manager who led development of IBM’s original mainframe operating system OS/360) set out...
Due Diligence – a way to improve sourcing success
Every IT outsourcing transaction involves a phase of due diligence. The purpose of due diligence is for the buyer and seller to validate whether the assumptions they've made about ...
Asset Ownership in Outsourcing Contracts: Exploring the Tradeoffs
Modern IT infrastructure requires a significant amount of capital. There are mainframes, servers, and desktops to purchase, software licenses to buy, and maintenance to pay. One ...
Dispelling the Myths Around MSI
Introduction
In Gartner’s “Hype Cycle for IT Infrastructure and Outsourcing Services, 2013”,, Multi-sourcing Service Integration (MSI) or Service Integration and Management (S...
Structuring IT Service Agreements – it may be time to upend some sacred cows
The Statement of Work (SOW) is at the heart of every outsourcing agreement. A good SOW will only cover the what and not the how. At least that has been the industry gospel until ...
Addressing Risk in Sourcing Relationships
It's difficult to make predictions, especially about the future.
Risk is a part of the deal that never relates to something good. The word itself is about the potential for "som...
Win/Win is a Cliche, but it is a Cliche Because it Works
“Win / Win.”
We have heard the phrase a thousand times. Sometimes it seems the concept is so common that we see it stamped on boxes of kids’ breakfast cereal and on cartons of d...
Outsourcing…[and multisourcing]…evolving thanks to the cloud
Clients are increasingly moving toward multisourcing. The old reasons (establishing relationships with "best-of-breed" providers and maintaining internal competitiveness) still ap...
CIO.com: How to Get Multiple IT Outsourcing Providers to Play Nice
"Why can't your IT service providers all just get along?"
Stephanie Overby addresses some of the focus areas to encourage service providers to operate more tightly in a multisou...
Assembling the Jigsaw: Service Integration and Management
This whitepaper by Hannah Patterson provides a nice description of Integration Services and the challenges associated with the model. Some of the interesting points are that the SI...
CIO.com: 9 Tips for How to Use Operating Level Agreements in Multisourcing
Operating Level Agreements (OLAs) are evolving from simple performance specifications to records of interdependence and shared accountabilities – something fundamentally new in the...
Multisourcing Service Integration: New Roles, New Rules, New Results
The move to a multisourcing environment has already happened. Now is the time to focus on integration to take advantage of its full potential.
Akin Gump and Sourcing Advisory Se...
Government Outsourcing: It’s the Same but Different
Every business has industry-unique requirements that must be attended to when contemplating a business process change as significant as outsourcing. State government is no differe...
Data Collection: The Foundation of Fact-Based Decision Making
One key element in the preparation of any request for proposal (RFP) for outsourced services is the collection of data: both service volumes and financial data. This information w...
Levers to Optimize the Sourcing Business Case
Numerous factors influence the financial business case of any information technology outsourcing (ITO) initiative, including general market conditions, competition, and service pro...