Tim Ryckman, Author at Integris Applied

November 12, 2024

Effective Chargeback Processes: Powered by Service Request and Asset Management

In today’s rapidly evolving digital landscape, managing IT finances effectively is more crucial than ever. Information Technology Financial Management (ITFM) and chargeback systems...

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September 17, 2024

Scopism – SIAM USA Webinar

Integris Applied is pleased to be working with Scopism to evolve and communicate the best practices of service integration and management (SIAM) in the US through a series of publi...

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June 16, 2023

ITIL in an Agile World?

Agile, low-code, no-code, generative AI, DevOps, SaaS, digital business… In a world where these words are common, what is the role of a central IT department and ITIL-based servic...

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May 12, 2023

Demystifying Service Level Metrics

In a world where consumers are routinely asked to rate experiences on a 1-5 scale - seemingly multiple times per day - many firms still grapple with establishing, reporting, managi...

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April 30, 2023

Digital Government – A Briefing for State Leaders

As citizen expectations continue to rise in an ever-evolving digital landscape, governments often struggle to keep pace. We enjoy the convenience of tapping to pay for coffee, down...

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December 17, 2020

State IT Leaders Face Greater Demands and Lower Budgets

Due to the COVID-19 Pandemic, state IT leaders have been called on to expand the services they provide, particularly in support of remote working and citizen-facing call centers. ...

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October 12, 2020

Are your IT Contracts as resilient as your IT Services?

The COVID-19 Pandemic has made clear the importance of IT service resiliency. Technology organizations and their service providers had to absorb and respond quickly to the most ...

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October 9, 2020

Best Practices in Procuring Public Sector IT Sourcing Advisory Services

Both commercial industry and public sector entities frequently turn to outside firms to help them scope and complete a managed services procurement. This niche specialist expertis...

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September 23, 2020

In Memoriam: Les Druitt

It is with great sadness that we announce the passing of our friend and founder, Les Druitt, on August 30, 2020. From those of us who worked with Les in a professional relations...

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September 9, 2020

White Paper: Achieving Value with ITIL® 4

ITIL®1 has long been the go-to service management framework for IT organizations, but is it still relevant? The last release – dubbed “ITIL 4” – was intended to increase focus o...

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August 19, 2020

Betting on the AI Business Case

or, How to create certainty when investing in leading edge technology The excitement and promise of artificial intelligence (AI) and robotic process automation (RPA) to reduce s...

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June 29, 2020

MATURING COST CAPTURE & CURRENCY: A working example of IT financial management maturity

As IT organizations evolve, the finance function must do so as well. The finance organization must transform from a reporting function to the role of strategic partner to technolo...

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June 5, 2020

Integris Applied and NASCIO Partner to Shape State CIO Role

THE WOODLANDS, Texas, June 4, 2020 -- Integris Applied (www.integrisapplied.com) continues its partnership with the National Association of State CIOs (NASCIO) to evolve the role o...

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April 23, 2020

IT Financial Management Maturity Model

The role of the CIO and influence of IT organizations have changed radically in the last ten years. In the private sector, CIOs are part of the corporate C-suite influencing strat...

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April 15, 2020

IT Financial Management for Government

Governments are embracing the “new” way of managing technology, buying platforms and as-a-service models to meet citizen expectations. With this shift from buying things to buying...

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December 6, 2019

Perry Pascual Joins Integris Applied

THE WOODLANDS, Texas, Dec. 6, 2019 /PRNewswire/ -- Integris Applied (www.integrisapplied.com) is pleased to announce that former Commonwealth of Virginia technology executive Perry...

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April 18, 2018

Management Consultants vs. Artificial Intelligence

Last month, The Economist published a special report on AI technology in the workplace. One article ("AI providers will increasingly compete with management consultancies”) report...

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February 10, 2018

Success Story: Texas Department of Information Resources

Integris Applied has a history of finding innovative solutions to seemingly intractable challenges. See how we helped the Texas Department of Information Resources in their quest ...

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December 18, 2017

Integris Applied Client Establishes Lean Pilot Program

Integris Applied believes that its clients can and should remain “continuously contemporary,” keeping pace with customer demands and fast paced technological changes. To support o...

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December 16, 2017

Integris Applied Client Establishes Lean Pilot Program

Integris Applied believes that its clients can and should remain “continuously contemporary,” keeping pace with customer demands and fast paced technological changes. To support o...

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December 15, 2017

Integris Applied Client Establishes Lean Pilot Program

Integris Applied believes that its clients can and should remain “continuously contemporary,” keeping pace with customer demands and fast paced technological changes. To support o...

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November 21, 2017

Framework for Government Change

NASCIO’s (www.nascio.org) 2017 annual conference #NASCIO17 in Austin, TX was another blockbuster event. Doug Robinson and his team continue to improve upon a format and a particip...

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November 20, 2017

Expert Opinion: Elements of Outsourcing Success

The best outsourcing agreements are durable, flexible and "continuously contemporary". They deliver value throughout the entire life of the agreement, and beyond. Achieving this ...

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October 12, 2017

Expert Opinion: Strategic (Partial) Contract Terminations

Technology services contracts invariably contain partial termination rights allowing the client to terminate portions of the services for strategic realignment. Sometimes, the dri...

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September 14, 2017

Expert Opinion: Better Solution Documents

Today’s highly complex multi-supplier technology solutions are predicated on sophisticated contract models that protect the interests of all parties. Contract negotiations are typ...

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Archive for author: Tim Ryckman